eSewa New Job Vacancy 2080 for Various Positions, Graphics Designer Jobs, Digital Content Creator Jobs, Content Creator Jobs, Ticketing Officer Jobs, Business Development Officer Jobs, Hospitality Business Development Executive Jobs, Sr. UI/UX Designer Jobs, Customer Service Representatives Jobs, Jobs in Lalitpur, Job Vacancy will be discussed here with full details.
eSewa New Job Vacancy 2080 for Various Positions
Established in 2009, eSewa is a household name today. We are Nepal’s pioneer digital payment service provider, licensed by Nepal Rastra Bank (Central Bank of Nepal), and an ISO 27001:2013 certified company. eSewa is a subsidiary company of F1Soft International, a leading FinTech company of Nepal. Team eSewa has been working tirelessly to achieve its vision to create a cashless economy. For this, the company has onboarded more than 400k+ merchants, 120k+ agents, 51+ Banks and Financial Institutions (BFIs) and established a wider network of agents nationwide.
Interested and eligible candidates are invited to apply these posts and Join eSewa Team.
1. Job Post: Graphics Designer
- No. of opening: 1
- Domain: Brand and Marketing
- Location: Pulchowk, Lalitpur
- Salary: As per company policy
Job Description:
- Illustrate concepts by designing examples of art arrangement, size, type size, and style, and seeks approval for the same.
- Demonstrate a knack for innovation and actively contributes to team brainstorming and ideation sessions.
- Develop creative concepts and ideas for online and offline advertisements, as well as promotional campaigns.
- Develop compelling visual assets, create and edit digital content, and design print materials.
- Create illustrations in line with brand guidelines.
- Coordinate with various team members such as the digital marketing team, content team, and brand marketing team to understand design requirements and deliver accordingly.
Job Specification:
- Bachelor’s Degree in design or a related field
- 4-5 years of experience in a similar field
- Proficiency in graphic design software (Adobe Photoshop, Illustrator, InDesign).
- Strong understanding of design principles (composition, color theory, typography).
- Creativity and original thinking in design.
- Attention to detail for accurate and high-quality work.
- Problem-solving and critical thinking abilities.
- Knowledge of branding and marketing principles.
- Proficiency in digital and print design.
- Demonstrable graphic design skills with a strong portfolio.
2. Job Post: Digital Content Creator (TikTok/Reels/Shorts)
- No. of opening: 1
- Domain: Digital Marketing
- Location: Pulchowk, Lalitpur
- Salary: Negotiable
Job Description:
- Create videos for TikTok as per the given target.
- Increase the number of followers on the TikTok account as per the target.
- Create contents of direct promotions and engagement as per the content plan.
- Keep up with the TikTok algorithm.
Job Specification:
- Bachelor’s degree in relevant field
- Freshers are encouraged to apply
- Preference shall be given to candidates who have previously working in marketing agencies
- Strong video editing skills
- Knowledge of social media trends
- Candidates applying for the position of TikTok Creator are requested to forward their resumes along with the link of their creative TikTok videos/ profile to the email career@esewa.com.np.
3. Job Post: Jr. Content Creator
- No. of opening: 1
- Domain: Digital Marketing
- Location: Pulchowk, Lalitpur
- Salary: Negotiable
Job Description:
- Create content and schedule posts as per the weekly content calendar.
- Maintain post reach as per the given target.
- Create social media content as per the plans.
- Write blogs and publish them on a timely fashion.
Job Specification:
- Bachelor’s degree in relevant field
- At least 1 year of experience in the digital marketing field
- Preference shall be given to candidates who have previously working in marketing agencies
- Proficient in Google Analytics, WordPress, SEO and Facebook insight
- Strong writing skills and communication skills
- Excellent research skills
4. Job Post: Sr. Content Creator
- No. of opening: 1
- Domain: Digital Marketing
- Location: Pulchowk, Lalitpur
- Salary: Negotiable
Job Description:
- Conduct weekly meeting with stakeholders to collect the social media requirements.
- Engage in content strategy development and planning.
- Involve in content creation and schedule posts as per the weekly content calendar.
- Maintain post reach as per the given target.
- Create social media posts as per the plans.
- Write blogs and publish them on a timely fashion.
Job Specification:
- Bachelor’s degree in relevant field
- At least 3 years of experience in the digital marketing field
- Preference shall be given to candidates who have previously working in marketing agencies
- Proficient in Google Analytics, WordPress, SEO and Facebook insight
- Strong writing skills and communication skills
- Excellent research skills
5. Job Post: Ticketing Officer
- No. of opening: 1
- Domain: Travels and Tours
- Location: Pulchowk, Lalitpur
- Salary: Negotiable
Job Description:
- Issue and re-issue revalidation of air tickets using Sabre and Amadeus reservation systems.
- Handling the inquiries related to Domestic and International Air Ticketing.
- Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation, rescheduling, cancellation, and reissuing of air tickets
- Maximize sales and revenues by converting the inquiries related to domestic and international air tickets
- Handling the BSP and GDS reporting with cancellation, refund, reschedule and reissue of Air Tickets
Job Specification:
- Bachelor’s degree in Management field
- 2 to 3 years of experience in the ticketing field
- Expert to use GDS (Amadeus, Abacus, and Galileo ), any two
- Must have excellent English language ability
- Must have excellent Public Relations skills
- Must have an excellent relationship with Airlines
6. Job Post: Business Development Officer
- No. of opening: 1
- Domain: Promotions
- Location: Pulchowk, Lalitpur
- Salary: As per company policy
Job Description:
- Meeting clients for various services with a focus on the government payment domain
- Coordination with the tech team for technical enhancements
- Assist in making promotional videos, blogs, and brochures for the various product
- Support and lead interns for various campaigns
- Create reporting Dashboards with analysis and insights- weekly, monthly, and quarterly, to facilitate trend analysis and revenue increment plans.
Job Specification:
- Bachelor’s Degree in relevant field
- 1-2 years of experience in the similar field
- Data Analysis Skills
- Report writing and PowerPoint skills
- Strong Communication Skills
7. Job Post: Sr. UI/UX Designer
- No. of opening: 1
- Location: Pulchowk, Lalitpur
- Salary: As per company policy
Job Description:
- Investigating user experience design requirements.
- Developing and conceptualizing a comprehensive UI/UX design with simplicity and user’s need in mind.
- Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Investigate various topics, from the web or mobile usage analytics to trend spotting. Examine what works and what doesn’t with the users. Every piece of information that can aid in improving the product is critical.
- Designing interfaces for iOS, Android, and web-based applications
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Maintain design consistency via the use of style guides and style sheets and ensure that established standards and best practices are followed.
- Work closely with Front-end engineers to ensure that design requirements are met.
- Stay up to date with UI/UX trends and incorporate these where applicable.
- Contributing to the entire design process from design strategy to design execution.
Job Specification:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Minimum 3 to 4 years of experience as a UI/UX design experience
- Portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Sketch, In Vision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Principles, Adobe Creative Suite.
- Team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Keen eye for esthetics and detail.
8. Job Post: Hospitality Business Development Executive
- No. of opening: 1
- Domain: Hospitality Business
- Location: Pulchowk, Lalitpur
- Salary: As per company policy
Job Description:
- Customer Relationship
- Support and provide proactive help to customers who fail to register as merchants. Follow up for relevant documents, for going live including the KYC process after registration.
- Manage customer queries with the highest level of customer centricity, and quick resolution, and provide appropriate documentation.
- Liaison with finance and merchant (hotel) in the reconciliation of accounts. Provide bills to customers on request by liaising with finance.
- Coordinate with agents, help them in enrolling on the platform and fill up the required forms, and build strong long-term relationships with them.
- Operational Work
- Coordinate with various teams and external teams during marketing and campaign management.
- Liaison with clients and the development team to understand and anticipate their needs and translate them into product requirements.
- Coordinate with the Business Development operations team for any operational issues
- Coordinate with the CX team to generate awareness/ adverts and for social media (branding) campaigns and assist in airline cross-selling.
- Track and monitor transactions of hotels and their rates, and compare to companies.
- Training and Development
- Provide training to CSD and branch outlets.
- Also, generate awareness of products and changes on a timely basis.
Job Specification:
- Bachelor in Hotel Management.
- 1-2 Years of Experience in a relevant Business Development Role or Client Servicing and Hotel Management Industry is preferable but not mandatory.
- Excellent Communication Skills.
- Excellent Customer Service Skills.
9. Job Post: Customer Service Representatives
- No. of opening: 30
- Domain: Call Support and KYC
- Location: Pulchowk, Lalitpur
- Salary: As per company policy
Job Description:
- Maintain Call ratio (Answered/Unanswered ratio according to the SLA-Report on monthly
- Maintain Ticket raised status (Open/ Closed) according to the SLA
- Call Quality evaluation ratio be greater than 80%
- Build sustainable relationship with customer with proper communication
- Follow telephone and email etiquettes for standardization
- Participation in Weekly/Monthly Session meeting
- Handle complaints and provide appropriate solution and alternatives
- Follow up to ensure resolutions
- Keep one self regularly updated on latest update
Job Specification:
- +2 passed
- Freshers are encouraged to apply
- Good communication skills
How to Apply
We are always keen to meet energetic and talented professionals who would like to join our team. To apply, please mail your updated cv at career@esewa.com.np also include Subject line as “Applying for [desired position]”.
eSewa Pvt. Ltd.
Registered Office
Pulchowk, Lalitpur, Nepal
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